Foundational Training Course for Care Coordinators
The Foundational curriculum teaches essential skills to those who are new to case coordination as well as those who would benefit from a refresher course in fundamental knowledge and skills.
The course is divided into modules with video lectures, texts and theoretical and practical assignments.
View program
View program
8 modules
Coming soon
Anytime
The cost of the full course with materials.
You can take the course at any time convenient for you, and the lectures will remain with you for 1 year.
Online
Training takes place online at a convenient time for you.
This course is suitable for
For beginnersThe course will help you master a profession in demand, learn how to interact with patients, set goals and draw up strategies
Business ownersThe course will help expand your staff's understanding of how to interact with patients and the team
Experienced ReviewYou will raise the quality of service to a new level, learn how to use and combine the most modern tools for work
What will you learn on the course
Define care coordinator roles and responsibilities and identify the driving force for each role
List red flags for potential crisis and identify interventions for preventing crisis- Identify ethical issues in care coordinator-client professional relationships
- Documents all notes and updates into HHA Exchange
- Reports all incidents to your immediate supervisor
- Provides excellent customer service skills
- Verify staff attendance. Submits time sheets accurately into HHAExchange or another software in a timely manner for payroll purposes
- Schedules/Assigns Home Health Aides (HHAs/PCAs) or CDPAP staff to patient cases
Course program
The program is designed for self-study at a convenient time for you.
Instructor will be in touch with you to check the assignment and send feedback
Instructor will be in touch with you to check the assignment and send feedback
Our "Care Coordination Fundamentals" curriculum is designed to consist of 8 modules that build on one another sequentially.
The first module in our Foundational series, Case Coordinator Basic Skills, creates a framework for case coordinators and aids novice or seasoned care coordinators in comprehending the theoretical underpinnings and practical application of basic case coordinator methods and tools.
Care coordinators have an ethical responsibility to maintain good client relationships based on a knowledge of transference, value conflicts, and confidentiality. This module goes over these and other fundamental principles, such as informed consent and client rights. The function of the care coordinator in connection to protected and vulnerable populations is also discussed, with a focus on working with elderly, people with disabilities, and dual-eligible Medicaid and Medicare populations. Care coordinators are taught and provided opportunities to use best practices interventions that positively affect client behaviour.
Care coordinators may be called upon to serve clients over the phone or in person, depending on the work environment. This session investigates the advantages and disadvantages of both methods of service delivery, as well as the technology that enables case coordination in all circumstances.
Care planning is a skill that should not be overlooked, especially in today's complex health care environment. Care coordinators will master the fundamentals of care planning in this module, which will help them to understand the true purpose and aims of their crucial work. This module also offers care coordinators with resources, techniques, and strategies for designing purposeful and robust person-centered care plans that meet the client's environment's variety of complicated concerns.
Care coordinators provide services within a complex network of Medicare and Medicaid programs. Long Term Care Services is one of these initiatives. Care coordinators learn how to handle the complexities and nuances of the many programs and settings within Long Term Care Services and Support in this session. This module explains the many programs and qualifying factors, as well as how to access specific benefits approved and strategies for identifying and recommending clients to Long Term Services and Support programs.
Client, team member, and partner relationships are crucial to care coordination. This module teaches care coordinators how to succeed as part of a team, regardless of the type of organization or care setting in which they will work.
Stages of study on the course
1
Start. You meet the instructor and fellow students
2
Self-learning. You attend online lectures and study the material yourself
3
Communication and feedback. Participate in the discussion of assignments and consult with the instructor
4
Practice and certificate. You defend a practical assignment and receive a course completion certificate
Join the interest list
By clicking the button, you agree to the privacy policy
